At TeraFarm, we take pride in offering high-quality teas and spices. Due to the nature of our products, we do not accept returns to ensure the safety and hygiene of all items. However, if you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery with clear photos and order details. Our team will review the issue and provide a suitable resolution, which may include a replacement or store credit.
We strive to maintain transparency and customer satisfaction, so if you have any concerns about your order, feel free to reach out to our support team. TeraFarm reserves the right to update this policy as needed.